Ticareti Kolaylaştırıyoruz!

Coface'ın amacı, şirketlerin doğru ticari kararlar almasına yardımcı olan çözümler sunarak küresel ve yerel ticareti kolaylaştırmaktır. İşletmelerle birlikte çalışarak, ödeme yapılmama risklerini önler ve kredi sigortası garantilerimizle onları koruruz.

Rolümüz aynı zamanda müşterilerimizi her zamankinden daha hızlı değişen bir dünyada yönlendirmektir. Müşterilerimize, kendi müşterileri, tedarikçileri ve potansiyel müşterileri hakkında finansal sağlık ve güvenilirlik değerlendirmesi yoluyla derinlemesine bilgi edinmelerine yardımcı olacak bilgiler sağlıyoruz.

Ayrıca, büyük ekonomik trendleri tahmin ediyor ve coğrafi konum ve sektör bazında riskleri analiz ediyoruz. Coface'te çalışmak, bu benzersiz mikro ve makro-ekonomik uzmanlığı bir araya getirmek, geliştirmek ve tanıtmak anlamına gelir. Aynı zamanda, çeşitli şirketlere günlük destek sağlayarak, onların karar alma ve ticari stratejilerine yardımcı olmak demektir.

The Happeners ep4 - Helping business grow

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• Coface Küresel Çözümler ekiplerimiz, bir dizi özel hizmet aracılığıyla çok uluslu şirketlerin gelişimini desteklemektedir. Bu videoda müşterilerimizden biri olan Tyrolit, Coface'tan günlük olarak aldığı desteği anlatıyor.

Dünyayla bağlantı kurmak, birbirimizle bağlantı kurmak demek! 

Coface'in tanımlayıcı özelliklerinden biri, uluslararası bir etkiye sahip insan ölçeğinde bir şirket olmamızdır... burada her birey önemlidir. Güçlü bir nesil, cinsiyet ve kültür karışımına sahip çeşitli bir grup insanla çevrili olacaksınız. İnsan boyutumuz, birlikte çalışırken değer verdiğimiz basitlik, erişilebilirlik ve açıklık anlayışımızda da kendini gösteriyor. 

Coface, bir işveren olarak, üç ana misyon temelinde sosyal açıdan sorumlu bir yaklaşımı taahhüt ediyor:

• Kapsayıcı bir çalışma ortamının teşvik edilmesi

• Tüm çalışanlarımızın gelişimine yardımcı olmak. 

• Her türlü ayrımcılığa karşı çıkarken eşit fırsatları teşvik etmek

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

The Happeners - EP1 Growing international

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The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Happeners'larımız bunun hakkında ne diyor?

• "İçimizdeki Lider Kadınlar ağı, Coface'deki kadınların kariyerlerini geliştirme yollarını araştırıyor. Ayrıca, şirketin her seviyesinde çeşitlilik ve nesiller arası karışımı taahhüt ediyoruz. Çeşitliliğimiz, karar alma süreçlerimize de yansıyor - bu da tartışmasız bir avantaj!"

Leigh M. 
Güney Afrika'da Risk, Hukuk ve Uyum Görevlisi

Küresel ekonomiyle senkronize çalışmak, çok kültürlü bir ortamda faaliyet göstermek anlamına geliyor. Ekiplerimiz, belirli bir pazarı anlamak veya müşterilerimizin karşılaştığı sorunları çözmek için uzmanlıklarını birleştirme ve dünya çapında işbirliği içinde çalışma konusunda yeteneklidir.

Küresel bakış açımız Coface'taki günlük çalışmalarımızda önemli bir faktördür; burada:

• Yurtdışındaki meslektaşlarınızla yakından çalışarak, dünyanın dört bir yanındaki müşterilerimize daha iyi hizmet verebileceksiniz.

• Ofiste, toplantılarda ve eğitim programlarında farklı milletlerden ve kültürlerden meslektaşlarla yakın temas halinde çalışacaksınız.

•Eşsiz uluslararası ağımız sayesinde, Coface kariyerinizin başlangıcında bile yurt dışında çok çeşitli hareketlilik fırsatlarının keyfini çıkaracaksınız!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

TH- Ep 3 - Connecting

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We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Happeners'larımız bunun hakkında ne diyor?

• "Coface'te çok çeşitli geçmişlerden gelen meslektaşlarımla çalışıyorum. Ofisten çıkmadan farklı kültürler ve bakış açıları hakkında bilgi edinebileceğim bir ortam! Çeşitliliğimiz yaratıcılığı teşvik ediyor ve performansımızı artırıyor. Coface, gurur duyduğum bir ekiple çalışmak için harika bir yer."

Yuliia N. 
Key Account Manager, Dubai merkezli Coface Global Solutions'ta Kilit Müşteri Yöneticisi

Kendimizi yeniden keşfetme arayışımızda, başarılarımızı ve zaferlerimizi sürekli olarak teste tabi tutuyoruz; bu, 75 yılı aşkın süredir Coface'ın başarısının kalbinde yatıyor!

Yeni teknolojileri, özellikle veri bilimini, operasyon modelimize entegre ederek işlemlerimizi basitleştiriyor ve geliştiriyoruz.

Daha esnek, çevik ve işbirliğine dayalı yeni çalışma yöntemlerine öncelik veriyoruz.

Ve dünya sürekli bir değişim halinde olduğundan, yenilikçi fikirleri teşvik ediyoruz ve yeni bir dünyayı şekillendirme dürtüsü ve cesaretine sahip kadın ve erkeklere, araştırmacı zihinlere değer veriyoruz.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

The Happeners - Episode 2

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In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Happeners'larımız bunun hakkında ne diyor?

• "Müşteri hizmetlerine adanmış yeni bir ekibi oluşturabilmemiz için çevik bir süreç ve son teknolojiyle donatılmış bir 'ticari merkez' geliştirdik. Bu, hizmet kalitemizi artırmamıza yardımcı oldu!”

Bjoern M. – Kıdemli Çözüm Geliştirme Müdürü (Almanya)